Frequently Asked Questions

Research peptides are short chains of amino acids synthesized for laboratory and scientific research purposes. They are not intended for human consumption and must be handled by qualified research personnel.

Yes, all our products are tested by independent third-party laboratories. Each order includes a Certificate of Analysis (COA) confirming purity and authenticity. We guarantee 99%+ purity on all compounds.

We use bank-level SSL encryption for all transactions. Your personal information is never shared with third parties. Orders are shipped in discreet, unmarked packaging with no indication of contents.

Yes, we ship worldwide. International orders typically arrive in 10-30 business days depending on location. Customers are responsible for any customs duties or import taxes.

Due to the nature of research compounds, we do not accept returns on opened or used products. Unopened products may be returned within 30 days for store credit.

Peptides should be stored in a cool, dry place. Most peptides are best kept in a refrigerator (2-8°C) or freezer (-20°C or below) to maintain stability and potency. Proper storage extends product lifespan significantly.

We accept all major credit cards (Visa, Mastercard, American Express), cryptocurrency payments, and wire transfers for larger orders.

Standard shipping (free over $150): 7-14 business days. Express: 2-5 business days. Overnight: next business day. All shipments include tracking.

We use industry-standard encryption and security measures. Your account is protected with a secure password. Never share your login credentials with anyone.

Orders can be cancelled within 2 hours of placement. After that, orders enter fulfillment and cannot be cancelled. Contact [email protected] for assistance.